She said she understood and would handle it. We patronize Eldorado almost exclusively and have spent thousands there in the last 7 months. So we went to lunch but I was just so upset by the way Davina had treated me that when we left I asked to talk to Tina again. Tina told me everything would be handled and dealt with and that Davina should not have acted that way. If you can't handle a polite interruption to correct a mistake you shouldn't be a manager! So I asked to speak with someone else and I got Tina. Then she said 'can I finish?' This upset me because she did it to make me uncomfortable. She then made her eyes very small and cocked her and fixed a dead stare into my eyes and proceeded to stare at me for at least a a full minute.
After I told her what happened she said it could have been the bathroom fan going and I said no mam you can not mistake this fan for a bathroom fan. No one ever called so I decided to mention it to management (Davina) as we checked out the next day. I called the front desk and was told I would get a call back. I had the door cracked with the lock at the top because my husband was fixing to go get ice.
We had the do not disturb card in the door and a loud fan going. While we there a housekeeping employ pushed the door to our room open without knocking. We visited Eldorado for the fifth time in about 7 months last week.
